Yes, it’s still about ANZ. Not only that they mistyped my name on the credit card, they are apparently sleazy enough (or at least they thought they are) to pull some tricks to get me to pay the annual credit card fee up front and get away with it.
So here’s the story, some time ago, a sales called me if I wanted a gold credit card, and I asked him back if the first annual fee is free or not. He said yes, so okay, fine, sign me up for that. Then, that stupid name mistype fiasco came up. Now, they are sending me the first bill, with a 300k charge printed on it for the annual fee. This is not what I signed up for, so I called them.
They said, there is this promo that if I spend 100k before the end of this month, I will get a “dana belanja” that is worth 300k to be credited to my credit card next month. The customer support said, their policy is to charge the annual fee up front, and this so-called “dana belanja” can be used to cover up my bills. Yes, just as long as I spend another 100k with the card. She said that I should just make the payment for this annual fee, it’s going to be free anyway in a sense, according to them.
So what if I don’t want to use the card next month, or in fact for the entire year? That means, that 300k worth of “dana belanja” is stuck in the card right? And that I have to actually SPEND another 300k to be able to enjoy that friggin “dana belanja”.
I told the officer to cancel the card, but she wanted me to call back tomorrow at office hours. I told her this:
“SAYA NGGA MAU TAHU, MBAK BIKIN LAPORANNYA DAN SAYA MAU MEREKA YANG TELEPON! KALO BESOK SAYA NGGA DITELEPON, AWAS AJA.”
And so she made that report. Nice try, ANZ, better luck next time, I’m canceling the card. And oh, a piece of advice. If you want to trick someone, try someone that’s actually dumber than you, it might just actually work out. Going through things like this with me, seriously, it’ll just make you even dumber than you already are.